Terms of service
Overview
Welcome to Zeetro. These Terms of Service govern your use of our website and any products or services offered through it. By accessing our website, browsing our pages, or placing an order, you agree to comply with these Terms, along with any other policies referenced on this website.
If you do not agree with these Terms, please discontinue using our website and services.
Section 1 – Eligibility
By using this website, you confirm that you have reached the legal age of majority in your state or province, or that you have permission from a parent or legal guardian to use this website.
You agree not to use our website or products for any unlawful purpose or in violation of applicable laws, including intellectual property laws.
Failure to comply with these Terms may result in the suspension or termination of access to our services.
Section 2 – General Use
We reserve the right to refuse service, limit purchases, or cancel orders at our discretion where permitted by law.
Information transmitted through our website may travel across different networks and technical systems. However, payment information is processed using secure methods.
No content from this website may be copied, reproduced, distributed, or commercially exploited without our prior written permission.
Section 3 – Website Information
We work hard to keep all information on this website accurate and up to date. However, product descriptions, availability, pricing, and other content may occasionally contain errors or become outdated.
The information provided on this website is for general reference and should not be considered professional advice.
Section 4 – Pricing & Service Changes
Product prices may change without prior notice.
We also reserve the right to update, suspend, or discontinue any product or service at any time.
Unless otherwise stated, all prices displayed on our website are shown in United States Dollars (USD).
Section 5 – Products
Certain products may be available exclusively through our online store.
While we make every effort to display product images and colors accurately, actual colors may vary depending on your device or screen settings.
We reserve the right to limit product quantities or restrict sales where necessary.
Section 6 – Shipping
We currently deliver orders within the United States.
- Free Shipping is available on all eligible orders.
- Order Cut-Off Time: 5:00 PM (PT)
- Processing Time: 1–2 Business Days
- Shipping Time: 4–6 Business Days
- Estimated Delivery Time: 5–8 Business Days
Orders are shipped through trusted carriers, including FedEx, and tracking information will be provided once your order has been dispatched.
Section 7 – Orders & Payments
By placing an order, you agree to provide complete and accurate billing and contact information.
We reserve the right to refuse, limit, or cancel any order if fraud, pricing errors, or other unusual activity is suspected.
All payments are processed in USD ($).
Section 8 – Returns, Exchanges & Order Cancellations
Our Return Policy allows eligible returns within 30 days after delivery.
- Defective and non-defective items may qualify for return if they meet our return requirements.
- Restocking Fee: $0
- Customers are responsible for return shipping costs when returning an item for personal preference.
- Approved refunds are generally processed within 7 business days after the returned item has been inspected.
Orders may be cancelled within 24 hours of purchase. Once an order has entered processing or shipping, cancellation may no longer be possible.
Section 9 – Privacy
Any personal information collected through this website is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
Section 10 – Errors & Corrections
From time to time, our website may contain typographical mistakes, pricing errors, inaccurate descriptions, or outdated information.
We reserve the right to correct such errors, update information, or cancel affected orders without prior notice where necessary.
Section 11 – Acceptable Use
You agree not to use this website:
- For any illegal or fraudulent activity.
- To violate the rights of others.
- To upload harmful software, viruses, or malicious code.
- To interfere with the operation or security of the website.
- To submit false or misleading information.
Any misuse of the website may result in restricted access or legal action where appropriate.
Section 12 – Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.
Section 13 – Updates to These Terms
We may revise or update these Terms of Service from time to time.
Any changes become effective once published on this page. Continued use of the website after updates means you accept the revised Terms.
Store Information
Store Name: Zeetro
Customer Service Hours: Monday – Friday (9:00 AM – 5:00 PM)
Live Chat: Available 24/7
Email: support@zeetro.shop
Phone: +1 (581) 900-0328