Shipping Policy (United States)

At Zeetro, our goal is to provide a dependable and hassle-free shipping experience for every customer. We process orders promptly and work with trusted shipping partners to deliver your purchases safely throughout the United States.

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Shipping Coverage

At this time, we ship orders only within the United States.

Orders requesting delivery outside the United States cannot be accepted or processed.

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Shipping Charges

We proudly offer Free Standard Shipping on all orders delivered within the United States.

There are no minimum purchase requirements or hidden shipping fees.

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Order Processing

Every order is carefully prepared before shipment.

• Processing Time: 1–2 Business Days (Monday–Friday)
• Order Cut-Off Time: 5:00 PM (PT)

Orders submitted after the daily cut-off time, on weekends, or on public holidays will begin processing on the next business day.

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Delivery Time

Once your order has been processed, it will be shipped using FedEx.

• Transit Time: 4–6 Business Days (Monday–Friday)

Estimated Delivery Time

Processing Time: 1–2 Business Days

Shipping Time: 4–6 Business Days

Estimated Total Delivery: 5–8 Business Days

Please note that delivery estimates may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

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Order Tracking

A tracking number is provided for every shipment.

When your order has been dispatched, you will receive a confirmation email containing your tracking information. This allows you to follow your package from shipment until delivery.

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Taxes & Duties

Customers shipping within the United States are not required to pay additional customs duties or import taxes upon delivery.

The total amount displayed during checkout is the final amount you will be charged.

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Delayed or Lost Shipments

If your package has not arrived within the expected delivery timeframe, please contact our customer support team.

We will work directly with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.

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Need Assistance?

If you have any questions about shipping, delivery times, or the status of your order, feel free to contact us.

Store Information

Store Name: Zeetro

Customer Service Hours: Monday – Friday (9:00 AM – 5:00 PM)

Live Chat: Available 24 Hours a Day, 7 Days a Week

Email: support@zeetro.shop

Phone: +1 (581) 900-0328

Business Address:

6500 Russell Rd

Carlsbad Springs, ON K4B 1P5

Canada