Payment Policy

Payment Policy

At Zeetro, we aim to make the checkout process simple, secure, and convenient for our customers shopping within the United States.

1. Payment Method

At this time, we accept the following payment option:

  • Cash on Delivery (COD)

Payment is collected when your order is delivered to the shipping address you provided.

2. Payment Methods Not Available

The following payment methods are not currently supported:

  • PayPal
  • Venmo
  • Personal Checks
  • Direct Bank Transfers

If additional payment options become available in the future, they will be displayed during checkout.

3. Currency

All prices displayed on our website are listed in United States Dollars (USD $).

Your order total shown during checkout is the amount you are expected to pay upon delivery.

4. Payment Process

Order Confirmation

After you successfully place an order, you will receive a confirmation email containing your order details.

Order Preparation

Your order will be verified and prepared for shipment before being handed over to the shipping carrier.

Payment Collection

Because we currently offer Cash on Delivery (COD), payment is collected only when your package is delivered.

5. Security

Zeetro operates on the Shopify platform, which follows PCI DSS Level 1 security standards.

To help protect customer information:

  • Our website uses SSL (Secure Socket Layer) encryption.
  • We do not store customers' banking or card information on our own servers.
  • Orders may be reviewed through security and fraud prevention systems before shipment.

6. Order Verification

Please make sure that your shipping address, phone number, and other contact information are accurate before completing your purchase.

For security purposes, orders identified as potentially fraudulent or containing inaccurate information may be delayed, verified, or cancelled.

7. Refunds

Refund requests are handled according to our Refund & Return Policy.

Once an eligible returned item has been received and approved, refunds are generally issued within 7 business days. Processing times may vary depending on your financial institution or payment provider where applicable.

Store Information

Store Name: Zeetro

Customer Service Hours: Monday – Friday (9:00 AM – 5:00 PM)

Live Chat: Available 24/7

Email: support@zeetro.shop

Phone: +1 (581) 900-0328

Business Address:

6500 Russell Rd

Carlsbad Springs, ON K4B 1P5

Canada