Privacy policy

Privacy Policy

Effective Date: July 2026

Welcome to Zeetro. Protecting your personal information is important to us. This Privacy Policy explains what information we collect, how we use it, and the circumstances in which it may be shared when you visit zeetro.shop or place an order through our website.

By accessing or using our website, you acknowledge that you have read and accepted this Privacy Policy.

1. Information We Collect

When you browse our website, certain technical information may be collected automatically, including:

  • Browser type
  • IP address
  • Time zone
  • Device information
  • Cookies and similar technologies

When you place an order or attempt to purchase from our store, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

As our store currently offers Cash on Delivery (COD), we do not collect or store your credit card, debit card, or banking information on our own servers.

2. Cookies

Our website uses cookies to improve functionality and provide a better shopping experience.

We may use cookies for purposes such as:

  • Keeping the website functioning properly
  • Remembering customer preferences
  • Measuring website performance
  • Supporting advertising and marketing campaigns

Third-Party Services

Some trusted third-party services may also place cookies on your device, including:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Shipping and website analytics providers

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including checkout functionality.

3. How We Use Your Information

The information we collect may be used to:

  • Process and deliver your orders
  • Respond to customer service inquiries
  • Send order confirmations and shipping updates
  • Detect fraud and improve website security
  • Improve our products and website performance
  • Send promotional emails when you have provided your consent

You may unsubscribe from marketing communications at any time.

4. Legal Basis (GDPR)

If you are located within the European Economic Area (EEA), we process your personal information only where we have a lawful basis to do so, including:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests

5. Protecting Your Data

We take appropriate security measures to protect your personal information.

Our online store is hosted by Shopify, which provides secure infrastructure designed to safeguard customer data.

Security measures include:

  • SSL (Secure Socket Layer) encryption
  • Secure Shopify hosting
  • Industry-standard security practices

Because we currently use Cash on Delivery (COD), we do not retain payment card information.

6. Sharing Information

We only share personal information when necessary to operate our business or comply with legal requirements.

Your information may be shared with trusted service providers such as:

  • Shopify
  • Shipping carriers
  • Website analytics providers

We may also disclose information if required by law or when necessary to protect our legal rights.

7. Do Not Track

Some web browsers offer a "Do Not Track" setting.

Because there is currently no consistent industry standard for responding to these signals, our website does not respond differently when such signals are received.

8. Data Retention

We retain order and customer information only for as long as necessary to fulfill business, legal, and accounting requirements.

If permitted by applicable law, you may request deletion of your personal information.

9. Your Privacy Rights

Depending on your location, including residents of the European Economic Area (EEA) and California, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections
  • Request deletion of your information
  • Receive a copy of your data
  • Withdraw consent where applicable
  • Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove the information where appropriate.

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be available on this page, and any updates become effective upon publication.

12. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Store Information

Store Name: Zeetro

Customer Service Hours: Monday – Friday (9:00 AM – 5:00 PM)

Live Chat: Available 24/7

Email: support@zeetro.shop

Phone: +1 (581) 900-0328

Business Address:

6500 Russell Rd

Carlsbad Springs, ON K4B 1P5

Canada